John French is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and 2018 GDPR).
1. What information do we collect
We may collect the following information:
Contact information including email address and phone number
Other information relevant to customer enquiries
When you visit our website (including the mobile optimised version of the website accessible from your portable hand-held device) you may provide us with personal information such as name, email address and phone number. You may provide us with Information in a number of ways:
(a) by supplying us with the information as listed above, on the Contact Us online form in which case we may retain the content of your email messages together with your email address and our responses in a secure area.
(b) by making an online enquiry
2. How we use the information
We will not disclose your information to any third parties. Our internal procedures cover the storage, access and disclosure of your information. When you make an enquiry we need to know your name and email address. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
3. Where we store the information
All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
4. Your consent
5. Changes to this Policy
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.
7. Google Analytics
To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
8. Content Managed System
Except for essential cookies, all cookies will expire after 2 years. For more comprehensive information on what cookies are and how they affect you please visit www.allaboutcookies.org.
Whilst we will do our best to protect your Information, we cannot ensure the security of your data transmitted to our Website. Any information you submit is sent at your own risk. Once we have received your Information we will use strict procedures and security features to prevent unauthorised access. We maintain the highest standards of security, however, the transmission of information via the internet is not completely secure.
While every effort is made to ensure that the information contained in this site is correct, John French Electrical Ltd makes no warranty express or implied as to the nature or accuracy of any such material to the extent permitted by applicable law. Some of the photographs displayed on this site are for example purposes only and do not represent work carried out by us.
We may make changes to any content and information contained on this site, at any time without notice. By using this website you assume the risk that the information on this website may be incomplete, inaccurate, out of date or may not meet you requirements. Use of this site constitutes your acceptance of these Terms and Conditions.
The legal ownership and any copyright or other intellectual property rights in the site and its design, text, graphics, software and all other material on the site belong to John French Electrical Ltd or its agents at all times, unless otherwise stated.
You may only download material or view and/or print a single hard copy for private or non-commercial use and no part of the site or its material shall otherwise be produced, transmitted or made available on a network without the prior written permission of John French Electrical Ltd
Any framing of or linking to this site is prohibited without the prior written permission of John French Electrical Ltd. We are not responsible for the content or reliability of any websites linked to from its site.
While we endeavour to ensure that this site is normally available 24 hours a day, we shall not be liable if for any reason this site is unavailable at any time or for any period. Access to this site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
We shall not be liable for any loss of income profits goodwill data contracts or any type of special indirect or consequential loss arising from the inability to use or misuse of this site or any linked sites. John French Electrical Ltd does not warrant that this site or the server that makes it available are free of viruses or other harmful components.
The contents and use of this site are governed by English Law.